Last updated: September 16, 2026

Uptown Girl (“we,” “us,” “our”) runs the online store at uptowngirlbc.com. This Privacy Policy explains what information we collect when you visit or shop with us, how we use it, and the choices you have.

Information We Collect

  • Order information: your name, billing and shipping address, email address, phone number and the items you buy.
  • Account information: if you create an account, your login details, saved addresses, order history and wishlist. If you choose to sign in with a social account, we receive the basic profile details that service shares, such as your name and email address.
  • Payment information: card payments are processed securely by Stripe. We do not see or store your full card number.
  • Messages and reviews: anything you send through our contact form, by email or phone, and any product reviews you post.
  • Newsletter: your email address if you sign up for updates.
  • Technical information: your IP address, browser type, device and the pages you view, collected through cookies and server logs.

How We Use Your Information

  • To process, ship and track your orders, and to handle returns and refunds.
  • To send order confirmations, shipping updates and replies to your questions.
  • To send newsletters and offers, only if you have signed up. You can unsubscribe at any time.
  • To prevent fraud and keep our store secure.
  • To understand how our store is used and improve it.
  • To meet our legal, tax and accounting obligations.

Cookies

We use cookies to keep items in your cart, keep you signed in, remember your wishlist and make the site work properly. You can block or delete cookies in your browser settings, but some parts of the store, such as checkout, may not work without them.

How We Share Your Information

We do not sell your personal information. We only share it with service providers that help us run the store, such as our payment processor (Stripe), shipping carriers, and our website hosting provider, and only as needed for them to do their job. We may also share information if required by law or to protect our rights and customers.

How Long We Keep Your Information

We keep order records for as long as needed for tax, accounting and legal purposes. Account information is kept until you ask us to delete your account. Newsletter details are kept until you unsubscribe.

Your Choices and Rights

  • You can view and update your account details at any time in My Account.
  • You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it.
  • You can unsubscribe from marketing emails using the link in any email.

To make a request, email us at support@uptowngirlbc.com. We may need to confirm your identity before acting on it.

Security

Our site uses an encrypted (HTTPS) connection, and payments are handled by Stripe. No method of sending or storing data online is 100% secure, but we take reasonable steps to protect your information.

Children

Our store is not intended for children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.

Contact Us

Uptown Girl
111 Center Ave, Bay City, MI 48708, United States
Phone: +1 (989) 891-0128
Email: support@uptowngirlbc.com